Privacy Policy
We have created the DJPaulEdge.com Privacy Policy (the "Policy") to explain our privacy practices. When you use any DJPaulEdge.com product, you should understand when and how personal information is collected, used, disclosed and protected.
We will not sell or disclose information to third parties without your consent or as otherwise provided in this Policy. However, to provide you better service and enrich your user experience when you sign up or use any of our products or services we may use information about who you are, where and when you browse on the Web, where your wireless device is located, and how you use our network, or other information as described in this Policy.
DJPaulEdge.com will revise and update this Policy if our practices change or if changes in the law so require.
Information collected about you.
We collect a variety of personal information about users of our products or services. Personal information is information that can be directly associated with a specific person or entity such as a name, address, telephone number, e-mail address, or information about activities directly linked to that person.
Our definition of personal information does not include "aggregate" information. Aggregate information is data we collect about a group or category of services or customers from which individual customer identities have been removed. For example, we could prepare a report that indicates that a certain number of our customers always use their wireless phones at a certain time of day at a specific location. Aggregate data helps us understand trends and customer needs so that we can better consider new services or tailor existing services to customer desires.
Here are the types of personal and other information we collect. You should refer to the rest of this Policy to see how we use, disclose and protect that information:
* Automatically Collected Information: We automatically receive certain types of information whenever you interact with us. For example, when you visit the DJPaulEdge.com Web site, our systems automatically collect your IP address and the type of browser you use. When you browse the wireless web, our systems log the websites you visit. Similarly, all wireless communications systems know when your phone is turned on and approximately where the device is physically located that’s how calls or messages are delivered to you in real time.
* Information from Other Sources: We may obtain information about you from outside sources and add it to or combine it with your account information. For example, we may receive credit information for purposes of initiating service. We also may use commercially available demographic and marketing information from third parties to help us better serve you or inform you about products or services that we think will be of interest to you. We sometimes receive updated delivery and address information from our shippers or other sources so that we can correct our records and deliver your next purchase or communication more easily. And, we often receive information from the dealer from whom you purchase your wireless phone or device prior to initiating service with us.
Use of Personal Information
Internal Use. In general, we use personal information to serve our customers, to enhance and extend our customer relationship, to provide information and services to applicants, and others who request it, and so our customers can take maximum advantage of our products and services. For example, by understanding how you use our Web site, we are able to customize and personalize your experience. More specifically, we use personal information for billing purposes, to provide services or complete transactions you have requested, to anticipate and resolve problems with your services, and to create and inform you of products or services from DJPaulEdge.com that better meet your needs.
DJPaulEdge.com uses e-mail and direct mail to inform you about products or services we think will interest you.
While you may choose not to receive marketing information from us, you will continue to receive invoices, customer service-related notifications and other similar information from us electronically or otherwise. You will also continue to receive communications directly related to each individual service offering you have selected.
Third-Party Use. You should review the following section to understand when DJPaulEdge.com discloses personal information to third parties.
Disclosure of Personal Information
Information about our customers is one of our most important business assets, and therefore we strive to protect it and keep it confidential. We do not sell personal information to third parties without your consent. When and what types of information DJPaulEdge.com discloses depends on the service and in some cases the choices you have made. We disclose personal information as follows:
Your Consent. DJPaulEdge.com will not disclose personal information other than in accordance with this Policy. In general, that means that you must consent to the disclosure in advance. Depending on the service, we may obtain your consent in a number of ways, including:
* In writing;
* Verbally;
* Online by clicking a button;
We share personal information with third parties as necessary to complete a transaction, perform a service on our behalf (such as enhancing our ability to serve you better) or perform a service that you have requested. When the third party acts solely on our behalf, DJPaulEdge.com does not allow them to use your information for other purposes. For example, our vendors process and print your billing statement on our behalf. They can only use the personal information we give them to produce the billing statement. DJPaulEdge.com does not currently disclose wireless numbers in directory assistance listings or published directories. If we do so in the future, you will be able to choose whether your number is listed.
From time to time you may be able to participate in contests, giveaways or other similar promotions we sponsor. Except as explained otherwise in the rules for a particular contest, giveaway or promotion, any personal information you provide will be used in accordance with this Policy.
In addition, from time to time you may be able to participate in our surveys to help us improve our offerings and services. Any personal information that may be collected from a survey will be used for our internal purposes.
Protection of DJPaulEdge.com and Others: We release personal information when we believe release is appropriate to comply with the law (e.g., a lawful subpoena, E911 information, etc.); enforce or apply our customer agreements; initiate, render, bill, and collect for services; protect our rights or property, or protect users of those services and other carriers from fraudulent, abusive, or unlawful use of, or subscription to, such services; facilitate or verify the appropriate calculation of taxes, fees, or other obligations due to a local, state, or federal government; or if we reasonably believe that an emergency involving immediate danger of death or serious physical injury to any person requires disclosure of communications or justifies disclosure of records without delay.
DJPaulEdge.com Use of "Cookies"
Cookies are small files placed on your computer"s hard drive by a Web site when you visit. These files identify your computer and record your preferences and other data about your visit so that when you return to the site, the site knows who you are and can personalize your visit. For example, cookies enable a Web site shopping cart to function so that you only have to check out once. Consequently, cookies are often tied to the use of personally identifiable information while using our site and some functionality may be lost if you choose not to accept the use of cookies.
In general, we use cookies to collect information so that we can determine how to improve our site by seeing which areas, features and products are most popular; to personalize the site and make recommendations based on products you have liked in the past as well as to improve the site experience; and to complete transactions you have requested.
We also use a session-based cookie that maintains a user’s session for continuity of navigation while viewing the site. After closing the browser the session cookie simply terminates.
DJPaulEdge.com Use of Web Beacons
A Web beacon, also known as a Web bug, is a small, graphic image on a Web page, Web-based document or in an e-mail message that is designed to allow the site owner or a third party to monitor the address and other information of the site viewing the item. Web beacons are often invisible to the user because they are typically very small (only 1-by-1 pixel) and the same color as the background of the Web page, document or e-mail message. Web beacons are represented as HTML IMG tags in the Web page; users can click on "view profiles" of the Web page to see whether the page is using a Web beacon. Web beacons collect the IP address of the computer that the Web beacon is sent to, the URL of the page the Web beacon comes from and the time it was viewed. Web beacons can also be linked to personal information.
DJPaulEdge.com does not place Web beacons that link to personal information on other sites, nor does it permit third parties, other than those working on our behalf, to place them on our site. DJPaulEdge.com does use Web beacons itself and may link a particular beacon to personal information. For example, we may use a beacon to ensure a user can flip between technical assistance, customer service and our online store and still be recognized as our customer.
Updating this Policy
DJPaulEdge.com will revise or update this Policy if our practices change, as we change existing or add new services or as we develop better ways to inform you of products we think will be of interest. You should refer back to this page often for the latest information and the effective date of any changes.
If, however, users’ personally identifiable information will be used in a manner materially different from that stated at the time of collection we will notify users via posting on this page for 30 days before the material change is made. Users will have a choice as to whether or not their information will be used in this materially different manner.
Effective date: Dec 2, 2005